Shipping & Returns

Order Modifications & Cancellations

Orders may be modified or canceled only if the packing or shipping process has not yet begun. Please contact us within 24 hours of purchase for adjustments.

Order Confirmation & Delivery

After purchase, you’ll receive a confirmation email with your order number. Standard processing time is 2–3 business days, with typical delivery times within 7–10 business days depending on your location. Tracking info will be provided via email once your order is dispatched.

Returns & Exchanges

We accept returns only for quality-related issues. Please contact us within 3 days of receiving your item to initiate an exchange request. All exchanges must follow our Return Policy.

Product Satisfaction & Quality Commitment

At AuraWell Shop, we deeply value your satisfaction. If your item has a quality issue at any point, contact us at aurawellshop@gmail.com. We will work with you to resolve the matter as part of our commitment to lifetime quality support. Abuse of this policy may result in service denial.

Use of Our Website

By using auraspring.shop, you confirm that you are either over 18 years of age or are accessing the site under the supervision of a guardian. Any use of our products for unlawful or unauthorized purposes is strictly prohibited.

Pricing & Availability

All pricing and product availability is subject to change without notice. We reserve the right to limit or cancel orders at our discretion.

Account Information

You agree to provide accurate, current information at checkout and to keep your account details updated so we can process your order efficiently. We reserve the right to refuse or cancel orders that appear to be from resellers or distributors.